team-member

Thomas Shumaker

Virginia Beach, VA

Licensed for 27 years

Law Degree

Awards

Primary Practice Area

Employment & Labor

Language

English

About

Tom Shumaker represents professionals, executives, businesses, federal contractors and organizations across Virginia, assisting them them with the full spectrum of their Employment and Labor law legal needs.Clients value Mr. Shumaker’s exceptionally keen judgement and insight, formed by his combined 26 years of experience in labor and employment litigation and 30+ years of executive/director-level management, administrative and operations leadership across multiple business sectors, legislative office and 13 years as a Military officer in the United States Marine Corp. Attorney Shumaker now brings that strategic expertise to bear to assist his clients with a wide variety of workplace-related disputes, and in legal and regulatory compliance risk mitigation or defense. He is rated “Distinguished” by Martindale-Hubbell based on peer reviews.Shumaker’s vast depth and breadth of experience includes 14 years as in-house council for Norfolk Southern Corporation—a Fortune 500 international corporation with over 30,000 employees across 22 states and Canada, where he managed Employment and Labor law, OSHA practice, and supervised inside and outside counsel litigating hundreds of Labor law, Employment law and personal injury lawsuits.Shumaker’s previous law practice, with two national U.S. News – Best Lawyers® “Best Law Firms”, involved labor and employment, commercial and civil litigation trial and appellate work in numerous U.S. District Courts on behalf of large, multi-state employers including Bayer, Proctor & Gamble, University of Pittsburgh Medical System and PNC Bank. His Labor law experience includes unionization elections, picketing, strikes, Unfair Labor Practices charges, and compliance with the Davis Bacon and Labor Management Reporting and Disclosure Acts and he offers counsel on Collective Bargaining Agreement negotiation strategies. Shumaker has extensive experience in case investigations and discovery, taking and defending depositions, mediation, administrative hearings, valuing cases, and settlement negotiations. His trial work, as the first or second chair and supervising litigation teams, demonstrates a historically high success rate.Tom assists clients to understand their obligations and/or assert their rights and to file, resolve and/or prevent lawsuits, violations and claims related to:“An ounce of prevention is worth a pound of cure” ---  In addition to litigation, Attorney Shumaker assists his business clients with the analysis and primary prevention of employment and labor relations issues. He counsels executive management and Human Resources on the application of law and reviews business practices for regulatory compliance in proactive risk mitigation. He has written numerous policies, procedures and Affirmative Action Plans to ensure compliance with changing EEOC and OFCCP regulations and has extensive experience in responding to those agencies’ investigations and audits; improved corporate and small business ADA, Rehab Act & diversity compliance through program and policy revisions; has extensive experience with employee accommodation requests, needs, resources and approvals. He’s developed over 50 training programs and has personally trained thousands of employers, managers and staff on diverse topics, including FMLA, Discrimination, USERRA, ADA, Title VII and more.Following his U.S. Naval Academy education, Mr. Shumaker served active duty in the United States Marine Corps, 2nd Battalion/2nd Marines as an infantry officer and is a Gulf War veteran. During and following his law school education, his service continued in the U.S.M.C. Reserves where he served as Executive Officer of the Military Police unit in Pittsburgh, Pennsylvania. Serving 13 years in the lay-equivalent of executive/director-level management positions, he laid the foundation of his skills in business administration, fiscal and operations management, performance management, complex operational program development, employee training and development, employee relations and Military law enforcement, while leading up to 460 Marines and officers.A twice-elected legislative government official for Allegheny County, Pennsylvania’s inaugural home rule government, Attorney Shumaker’s staunch advocacy for strict Ethics Code legislation and Campaign Reform as well as opportunities for citizen participation and transparency of government culminated in special recognition by the Senate of Pennsylvania and the Council: “his distinguished service to his constituents, the Pennsylvania Bar Association, the Chamber of Commerce Legislative Committee and service to numerous community non-profit organizations,” “[Shumaker’s] tremendous contribution to the cause of good government and citizen participation, representing the citizens…with the utmost integrity; the citizens…are truly indebted to him for his exemplary leadership [and] he is truly deserving of great distinction and honor.”In 2009, Shumaker was appointed to the Virginia Bar Association’s Attorney Disciplinary Committee, 7th District, which he served for 4 years. He previously served as Chair of the Section on Intellectual Property Law, Copyright Committee of the Pennsylvania Bar Association and is a member of the Norfolk-Portsmouth Bar Association and the Pennsylvania & Virginia Bar Associations.Mr. Shumaker served on the Board of Directors of the American Red Cross, Eastern Virginia, from 2010-2019 and, more recently, his longstanding passion for community service continues as an active member of the regional Crisis Response Team.Tapped for his expertise and insight, Mr. Shumaker has been engaged to speak at national law conferences and industry regional law panels on the business and practice impacts of new case law, legislation and regulations. He is a contributing author to the American Bar Association’s book, Railway Labor Act,4th Edition, and has published scholarly law articles and client educational briefs across varied platforms."Employer obligations and employee rights in the workplace are vast and complex. They involve emotionally-charged issues which often have substantial financial impact to both parties; and are complicated by the myriad of previous case law, Federal and state laws and regulations—what is commonly referred to as the 'Alphabet Soup' of Labor and Employment law."  Shumaker has developed the perceptive legal analysis, intuition and strategic skill that comes from decades of experience navigating these and has prevailed in negotiation, mediation, and litigation of claims and and cases involving, but not limited to:  Title VII of the Civil Rights Act of 1964 (Title VII)  •   Americans with Disabilities Act (ADA)  •  Age Discrimination in Employment Act (ADEA)  •  Equal Pay Act.  •  Fair Labor Standards Act (FLSA)  •  The Pregnancy Discrimination Act (PDA)  •  Family and Medical Leave Act (FMLA)   •   Whistleblower Claims under Sarbanes-Oxley Act (SOX)   Uniformed Services Employment and Reemployment Rights Act (USERRA)  •  The Rehab Act  •  Occupational Safety and Health Act (OSHA)  •   Employee Retirement Income Security Act (ERISA)  •  National Labor Relations Act (NLRA)  •  Genetic Information Nondiscrimination Act (GINA)  •   Fair Credit Reporting Act (FCRA)  •   Worker Adjustment and Retraining Notification Act (WARN Act)

Practices Areas

Litigation

Employment and labor

Wrongful termination

Language

English

Contact

Ernest Law Group505 South Independence Boulevard, Suite 103Virginia Beach, VA, 23452

Office: N/A

Website: N/A

Reviews

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.

Dr. R.
April 4, 2021

Attorney Shumaker is not only highly knowledgable and compassionate, but his years of experience leading employment law from the "inside" with a large corporation shows. His legal insight and strategy definitely helped me in settling my wrongful termination/hostile work environment case when other attorneys wanted to approach it from a different direction. His efforts also prevented my previous employer from enforcing a non-compete clause; which was very important for someone in the medical profession. I will be forever grateful and definitely recommend him to others.

Keni
May 18, 2020

Choosing Mr. Shumaker as my attorney in my corporate case against Wells Fargo was not a decision I came to lightly, and I believe I made the right decision. His urgency, compassion, and attention to detail definitely aided in winning my case and I would enthusiastically recommend him to other professionals.

anonymous
May 15, 2020

Tom is a great lawyer. He is easy to talk to, and he explained the law to me very well, in simple terms. The law firm he works at - Ernest Law Group - is very nice. I liked the support staff and the way I was treated by everyone.