"Got our fee and forgot about the client attitude"is how I would describe this law firm. This firm dropped the ball completely on getting us payoffs for our mortgages. We instructed the lawyer to get 2 payoffs for 2 properties, they got us one payoff but failed to get the other and gave us a bunch of excuses why it wasn't their fault and this should come from Sertus - the service company handling the bankruptcy. After 30 days of waiting, we still don't have our payoff which is costing us at least $30 a day in interest along with a late fee. In all they have cost us an additional $1000 in expenses while we wait for our payoff. Every time we contacted the law firm, they gave us an excuse the lawyer was in court, I have never seen a lawyer spend so much time in court!! Furthermore, we never received a call from him to discuss why we had received what we requested. After contacting Sertus, we were told by Sertus that they hadn't received a payoff request for our 2nd property, but we were told by the lawyer's assistant that it was ordered. Sertus told us to ask the assistant 2 questions; when was the payoff ordered and what was the date. The lawyer's assistant couldn't answer these 2 questions. I would recommend using someone else, they are unresponsive, fail to communicate with their clients and are unwilling to get things done when they are needed.

"Got our fee and forgot about the client attitude"is how I would describe this law firm. This firm dropped the ball completely on getting us payoffs for our mortgages. We instructed the lawyer to get 2 payoffs for 2 properties, they got us one payoff but failed to get the other and gave us a bunch of excuses why it wasn't their fault and this should come from Sertus - the service company handling the bankruptcy. After 30 days of waiting, we still don't have our payoff which is costing us at least $30 a day in interest along with a late fee. In all they have cost us an additional $1000 in expenses while we wait for our payoff. Every time we contacted the law firm, they gave us an excuse the lawyer was in court, I have never seen a lawyer spend so much time in court!! Furthermore, we never received a call from him to discuss why we had received what we requested. After contacting Sertus, we were told by Sertus that they hadn't received a payoff request for our 2nd property, but we were told by the lawyer's assistant that it was ordered. Sertus told us to ask the assistant 2 questions; when was the payoff ordered and what was the date. The lawyer's assistant couldn't answer these 2 questions. I would recommend using someone else, they are unresponsive, fail to communicate with their clients and are unwilling to get things done when they are needed.