Mr. Cross thoroughly and promptly handled a disputed billing issue with a heath care provider. The health care provider's billing department issued a written apology after receiving correspondence from Mr. Cross. The issue was resolved to my satisfaction. I had been unable to resolve it on my own in the preceding months.

Mr. Cross thoroughly and promptly handled a disputed billing issue with a heath care provider. The health care provider's billing department issued a written apology after receiving correspondence from Mr. Cross. The issue was resolved to my satisfaction. I had been unable to resolve it on my own in the preceding months.

Mr. Cross thoroughly and promptly handled a disputed billing issue with a heath care provider. The health care provider's billing department issued a written apology after receiving correspondence from Mr. Cross. The issue was resolved to my satisfaction. I had been unable to resolve it on my own in the preceding months.