A fee was agreed upon in writing for 2 real estate closings. The second closing was overcharged but this was not discovered for a while. The error was brought to Michael Wood's attention over a period of 5 months through 9 emails. He frequently did not respond to the emails. The last time he did manage to respond he stated he was "put off" by our request that he refund the overcharge. I do not expect to see the money back from him.

A fee was agreed upon in writing for 2 real estate closings. The second closing was overcharged but this was not discovered for a while. The error was brought to Michael Wood's attention over a period of 5 months through 9 emails. He frequently did not respond to the emails. The last time he did manage to respond he stated he was "put off" by our request that he refund the overcharge. I do not expect to see the money back from him.

A fee was agreed upon in writing for 2 real estate closings. The second closing was overcharged but this was not discovered for a while. The error was brought to Michael Wood's attention over a period of 5 months through 9 emails. He frequently did not respond to the emails. The last time he did manage to respond he stated he was "put off" by our request that he refund the overcharge. I do not expect to see the money back from him.