I have never written a negative review about anyone or anything. I usually go out of my way to speak to supervisors praising their employers when I've had a nice experience or just ignoring it when I haven't. However, my brief experience with this law firm was so dysfunctional and disappointing that I had to say something. The woman I was dealing with was cold and unhelpful. She also lacked the patience and skill to explain anything in a useful manner. When I asked a question, there would be a long pause and she would just repeat what she had said. No warmth, no personal interest, certainly not gracious. I was calm, polite and patient but I knew I was aggravating her by asking questions. The icing on the cake was when my husband called the office and Mr. Miller told him that because of my conversion with his associate, he didn't think our case was a good fit for them. I just want a basic understanding of the proceedings and what they were going to do for us that would cost between $5000 and $7000. If I am asked to spend that much money, I think I deserve a respectful, clear explanation.

I have never written a negative review about anyone or anything. I usually go out of my way to speak to supervisors praising their employers when I've had a nice experience or just ignoring it when I haven't. However, my brief experience with this law firm was so dysfunctional and disappointing that I had to say something. The woman I was dealing with was cold and unhelpful. She also lacked the patience and skill to explain anything in a useful manner. When I asked a question, there would be a long pause and she would just repeat what she had said. No warmth, no personal interest, certainly not gracious. I was calm, polite and patient but I knew I was aggravating her by asking questions. The icing on the cake was when my husband called the office and Mr. Miller told him that because of my conversion with his associate, he didn't think our case was a good fit for them. I just want a basic understanding of the proceedings and what they were going to do for us that would cost between $5000 and $7000. If I am asked to spend that much money, I think I deserve a respectful, clear explanation.

I have never written a negative review about anyone or anything. I usually go out of my way to speak to supervisors praising their employers when I've had a nice experience or just ignoring it when I haven't. However, my brief experience with this law firm was so dysfunctional and disappointing that I had to say something. The woman I was dealing with was cold and unhelpful. She also lacked the patience and skill to explain anything in a useful manner. When I asked a question, there would be a long pause and she would just repeat what she had said. No warmth, no personal interest, certainly not gracious. I was calm, polite and patient but I knew I was aggravating her by asking questions. The icing on the cake was when my husband called the office and Mr. Miller told him that because of my conversion with his associate, he didn't think our case was a good fit for them. I just want a basic understanding of the proceedings and what they were going to do for us that would cost between $5000 and $7000. If I am asked to spend that much money, I think I deserve a respectful, clear explanation.

I have never written a negative review about anyone or anything. I usually go out of my way to speak to supervisors praising their employers when I've had a nice experience or just ignoring it when I haven't. However, my brief experience with this law firm was so dysfunctional and disappointing that I had to say something. The woman I was dealing with was cold and unhelpful. She also lacked the patience and skill to explain anything in a useful manner. When I asked a question, there would be a long pause and she would just repeat what she had said. No warmth, no personal interest, certainly not gracious. I was calm, polite and patient but I knew I was aggravating her by asking questions. The icing on the cake was when my husband called the office and Mr. Miller told him that because of my conversion with his associate, he didn't think our case was a good fit for them. I just want a basic understanding of the proceedings and what they were going to do for us that would cost between $5000 and $7000. If I am asked to spend that much money, I think I deserve a respectful, clear explanation.