I hired John in March because a neighbor's tree had fallen and was suspended over my fence and shed. The owner was clearing the property and I was concerned it would make the partially fallen tree fall the rest of the way ,smashing my fence and shed and possibly rolling and bringing down other trees causing even more damage. John took a $750 retainer and said he would call the property owner. The neighbor continued clearing and working on the property and, in fact, did not slow down disturbing the tree at all. In April the tree fell further but still had not smashed my shed. I called John again and he said he would call the property owner again. The property owner continued working on the area around the tree and in May the tree then fell, smashing my shed and fence. I contacted John and asked for the retainer back minus an hour for the phone calls he made. John refused to return any money and in fact BILLED ME $300 MORE for my request for an itemized bill. I could have used that $750 to just have the tree removed but John assured me that he could help me. John will take your money, not do the job and charge you MORE.

I hired John in March because a neighbor's tree had fallen and was suspended over my fence and shed. The owner was clearing the property and I was concerned it would make the partially fallen tree fall the rest of the way ,smashing my fence and shed and possibly rolling and bringing down other trees causing even more damage. John took a $750 retainer and said he would call the property owner. The neighbor continued clearing and working on the property and, in fact, did not slow down disturbing the tree at all. In April the tree fell further but still had not smashed my shed. I called John again and he said he would call the property owner again. The property owner continued working on the area around the tree and in May the tree then fell, smashing my shed and fence. I contacted John and asked for the retainer back minus an hour for the phone calls he made. John refused to return any money and in fact BILLED ME $300 MORE for my request for an itemized bill. I could have used that $750 to just have the tree removed but John assured me that he could help me. John will take your money, not do the job and charge you MORE.

I hired John in March because a neighbor's tree had fallen and was suspended over my fence and shed. The owner was clearing the property and I was concerned it would make the partially fallen tree fall the rest of the way ,smashing my fence and shed and possibly rolling and bringing down other trees causing even more damage. John took a $750 retainer and said he would call the property owner. The neighbor continued clearing and working on the property and, in fact, did not slow down disturbing the tree at all. In April the tree fell further but still had not smashed my shed. I called John again and he said he would call the property owner again. The property owner continued working on the area around the tree and in May the tree then fell, smashing my shed and fence. I contacted John and asked for the retainer back minus an hour for the phone calls he made. John refused to return any money and in fact BILLED ME $300 MORE for my request for an itemized bill. I could have used that $750 to just have the tree removed but John assured me that he could help me. John will take your money, not do the job and charge you MORE.

I hired John in March because a neighbor's tree had fallen and was suspended over my fence and shed. The owner was clearing the property and I was concerned it would make the partially fallen tree fall the rest of the way ,smashing my fence and shed and possibly rolling and bringing down other trees causing even more damage. John took a $750 retainer and said he would call the property owner. The neighbor continued clearing and working on the property and, in fact, did not slow down disturbing the tree at all. In April the tree fell further but still had not smashed my shed. I called John again and he said he would call the property owner again. The property owner continued working on the area around the tree and in May the tree then fell, smashing my shed and fence. I contacted John and asked for the retainer back minus an hour for the phone calls he made. John refused to return any money and in fact BILLED ME $300 MORE for my request for an itemized bill. I could have used that $750 to just have the tree removed but John assured me that he could help me. John will take your money, not do the job and charge you MORE.