Fadi Yousef
Dallas, TX
Licensed for 1 year
Law Degree
Awards
Primary Practice Area
Employment & Labor
Language
English Arabic
About
Ms. Melendez has been dedicated to practicing employment and labor law since she discovered how many people she could help. At Texas A&M University, she took a course about discrimination in various areas of people’s lives. As part of that class, she learned about employment discrimination and was immediately drawn to this area as an avenue to help people. Her interest deepened after attending law school at The University of Texas School of Law, where she enrolled in every course offered that focused on employment and labor law. To strengthen her future career in this field of practice, she also sought out opportunities to gain real-world experience. First, Ms. Melendez participated in the Transnational Workers’ Rights clinic, which partnered with a non-profit law firm called the Equal Justice Center which specializes in representing indigent clients in their employment disputes. For that semester, she split her time between attending classes and logging hours at the clinic. Learning first-hand how rewarding employment and labor law was propelled Ms. Melendez to seek out more opportunities. One of those opportunities was working as a legal intern in the litigation unit of the Equal Employment Opportunity Commission (EEOC). The EEOC is a federal agency dedicated to fighting for plaintiffs in their employment law disputes, and Ms. Melendez learned valuable advocacy skills working with those attorneys. As a result of all the steps she took, Ms. Melendez’s decision to practice employment and labor law was cemented. Now, as a trial attorney at the Law Office of Rob Wiley, she represents clients in employment issues related to things like discrimination and retaliation, wage and hour claims, health and safety codes, and protected concerted activity. She also represents clients in multiple forums from state courts to federal courts to administrative proceedings in front of bodies like the Texas Workforce Commission (TWC) and the EEOC. Ms. Melendez is committed to listening to each client's story, evaluating it, and proposing and executing practical steps to meet client goals. The cornerstone to a successful attorney-client relationship, in Ms. Melendez’s opinion, is creating clear lines of communication to help build trust between her and her clients.
Practices Areas
Employment and labor
Language
English Arabic
Contact
Reviews
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!
I hired Paige to assist with an employment severance agreement. She was thorough, attentive, and exhibited complete knowledge of TX employment law.
Hiring Paige was one of the BEST decisions I have made! She helped me get a positive decision with an unemployment issue that had turned into a nightmare. She was prompt, courteous, & personable while being smart, proficient & very knowledgeable. From our first conversation, she instilled me with calm and hope. She answered my questions in ways that I could understand and helped me through this rough time. She did not sugar coat the issues or facts, but through her experience and expertise, I felt encouraged, supported and ready to fight the battle. Yep....very good decision indeed hiring Paige.
I hired Paige for a discrimination suite I had against my employer. She doesn't strike you as your typical "lawyer" she's kind, funny, and very personal! I received more then I (we) had imagined w/o having to go to trial. She was extremely responsive throughout the entire process, I never had to wait more then a couple hours for a response from her about something. She handled everything from start to finish professionally and ethically. I would 10/10 recommend her to anyone!
Paige fully answered my questions and provided a step by step plan for addressing my issue. She is highly knowledgeable regarding unemployment compensation and I strongly recommend her.
Paige was kind and empathetic. The charge she made to the EEOC on my behalf was very detailed!