Douglas Smith
El Paso, TX
Licensed for 41 years
Law Degree
Awards
Primary Practice Area
Child support
Language
Spanish
About
Practices Areas
Estate Planning
Child support
Language
Spanish
Contact
Law Office of Douglas C. Smith, P.L.L.C.10514 Montwood DriveEl Paso, TX, 79935
Office: N/A
Website: N/AReviews
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.
Going through a legal matter can and will be stressful and frustrating. However, Mr. Smith and his staff helped make this process easier with their professionalism and knowledge of legal matters. Although I wanted the matter over and done with, I had to understand that some elements were out of their control. The court and legal system is long and tedious, making it hard for any legal office to schedule hearings or file paperwork in a timely manner. Circumstances may be out of their control. I'd like to extend my gratitude to Mr. Smith and his staff for my successful outcome.
Great lawyer and great staff! Honest and caring man!
Mr. Smith and his staff was highly attentive to my needs. He truly made me feel like I mattered. He was honest and caring. He and his paralegal would respond to my emails and a few phone calls after hours. His paralegal impressed me by responding to my email at midnight when I was distraught. If you want to hire an attorney who truly cares, I strongly recommend him!!!
Mr. Smith is the best lawyer we have encountered! He is an efficient communicator, honorable in his dealings, and highly ethical. He worked extremely hard on our case, and he got us an incredibly favorable resolution. His team was wonderful, he and his team kept us abreast of the goings on, resolved our case fairly quickly. I will no doubt use him again, for any civil issues we may have! Thank you Doug, Monica and Susie!
I was pleased with the service he provided to me handling my divorce. The negative reviews do not match the lawyer that represented me. He genuinely cares and he worked with me on an affordable payment plan. I recommend him.
Unfortunately, this isn't my first experience with an attorney. They're all busy, at least the good ones, and they all require a delicate balance of patience and persistence. Pester them too much with phone calls and they'll become hard to reach. Ignore them, and they'll happily put you at the bottom of the list of important things to do. If they give you tons of personalized attention and hand-holding, you'll regret it later when you get the bill. To be successful with your attorney you need to minimize your communication by being organized, concise, and articulate. At the same time, you need to set goals and expectations and be persistent about making progress. Prior to retaining Mr. Smith I read all of the reviews and decided that the complaints were from people who just didn't "get it". I reasoned that all of those people had a bad experience because they were pests or they didn't stay on top of their own case. Either way, I understand a little about how to manage an attorney and I was optimistic that I could work with Mr. Smith. My original consultation was scheduled quickly and Mr. Smith was very articulate and accommodating. He seemed eager to take my case and he took initiative immediately. I was reasonably impressed. I armed Mr. Smith with lots of detailed information about my case and provided him with good documentation. I paid the retainer promptly and I was initially optimistic that everything was going to work out well. Unfortunately, as the case progressed, it became clear that Mr. Smith wasn't on top of all of the details. I tried my best to communicate with him and carefully balance his need to not-be-pestered with my need to be sure the case was making acceptable progress. In any case, it didn't work and I wasted a significant amount of time and money to accomplish little toward the resolution of my case. In fact, Mr. Smith failed to take some specific steps that I had made clear that I expected him to accomplish -- and that's inexcusable. To be fair, Mr. smith appears to be intelligent and caring. However, it seems that he's eager to accept new clients and too busy to provide excellent service. If you are in a collaborative situation where Mr. Smith need only grind though the customary steps to resolve your case, he's probably a good choice. Although you might not save any money if your case is needlessly prolonged. If you need an attorney that'll dig in to the details of your case and be proactive in your defense, I fear that you'll be as disappointed as I was. I want to like Mr. Smith and I would like to give him a glowing review because I think he's intelligent and capable. Unfortunately, he didn't come-through for me and apparently not for others. Beware! If an attorney can't work with a solid experienced client, a vulnerable or inexperienced client doesn't stand a chance. There's better choices out there...
I hired this Attorney for a divorce case. I'm currently on the east coast while he was representing me in El Paso, TX. The divorce just got finalized and absolutely nothing went my way. I will say, probably not his fault the deck was stacked against me from the get go. My biggest gripe with this guy is his complete lack of communication. I hired him nearly 2 years ago after filing the the initial petition I heard nothing from him for months. I kept myself up to date by checking the court records to see when the cases were. After almost 6 months of literally not a word from him, I called his office to see what was going on. I got a brief run down of what was going to happen and when from the secretary. The only time Mr. Smith contacted me was the day of or the night before a court date was coming up. He never had a clue as to what my case was about and his "notes" were often wrong. By the time the meetings came about I was never 100% sure he was going in with all the right info, even if I had him repeat what I just told him back to me. He is a nice guy to talk to but he never seemed genuine or like he cared if we won or lost. Unfortunately in my original interview with him none of these characteristics came out, it wasn't until he got my deposit that he basically stop trying. I honestly think he did the bare minimum required to fight my case and rolled over at any opposition. I have a grip load of my initial deposit left in some account that they wont get back to me on. I've completed all the necessary "you lose" procedures but I don't know if he's received any of them because he wont return calls or answer emails. In the end, find someone else he did a piss poor job at best. I hope he sees this and realizes that communication with your customers is paramount.
I hired Mr. Smith to represent me in my NON- Contested Divorce, he didn’t have to do anything but show up and handle the paperwork because my ex husband and I had come to an agreement on everything.. this wanna be lawyer couldn’t even handle not having much to do! He wouldn’t return phone calls, emails , and his staff is no better. On the day of my court hearing, the judge stated she was missing paperwork that was supposed to be submitted by his office. When this poor excuse of an office finally did get the paperwork to the judge it was scanned in upside down, my embarrassment was noticeable. After the divorce his office was supposed to submit the paperwork so I could receive my portion of what was agreed upon regarding my settlement and nothing has been done, they submitted the forms once and it wasn’t dated so I have to wait all over again. I have been trying to contact this office and no one answers, no one returns phone calls and NO ONE COMMUNICATES! I hate that I didn’t read the reviews on this firm before going through and hiring him so STAY AWAY FROM THIS FIRM PLEASE there are plenty of competent lawyers out there and he is not one of them.
Absolutely do NOT use this Law Office. The Law Office of Douglas C. Smith had me invest thousands as a retainer in February, and has had poor communication with me and absolutely zero communication with the Oklahoma court my case originated out of. I entrusted Mr. Smith with the safety and future of my children, as well as my peace of mind. According to the El Paso County website, my case was set for dismissal at 0830 this morning due to lack of movement. If you want an attorney who cares and invests the time and energy into your case, he is not it. I am absolutely floored that this happened.
I hired Mr. Smith for my divorce. I did get everything I asked for. So the reason for the bad review is this. you have your initial consultation and he promises a timeline and a price. You bring the retainer the next day and the timeline just got doubled by his assistant but they don't tell you til after you hand over the money. Then it runs over budget. if the case goes exactly as planned with only 4 maybe 5 hours of court time how do you not forsee that? I paid the 80 dollar consultation fee which was supposed to be deducted from the retainer which it wasn't. You will never get a response from him even if he tells you to contact him with any questions. the front office is very rude and also has trouble making contact with clients and are very condescending. last thing was after the case was done and I got custody of my son the paperwork was never sent to the attorney general. I have paid an extra month of child support to my ex wife and my son lives with me because they didn't send the paperwork. ofcourse it was blamed on the court but since it was an attorney general case the court said my lawyer was supposed to send it in. I didn't expect to lose an extra 800 dollars after I paid out all that money for my lawyer.