team-member

Colt Salter

Salt Lake City, UT

N/A

Law Degree

Awards

Primary Practice Area

Bankruptcy & Debt

Language

English

About

Practices Areas

Bankruptcy & Debt

Estate Planning

Real Estate

Language

English

Contact

Solo Practice299 South Main Street, Suite 1300Salt Lake City, UT, 84111

Office: N/A

Website: N/A

Reviews

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.

Ashley
November 11, 2019

I hired Colt Salter to represent me in a change of custody and relocation case. At the beginning of this case ( July 2019) I paid the initial retainer over the phone but I was never asked to sign a representation agreement or provided a full explanation about billing and fees after the retainer was gone. Over the course of a few months we went through mediation, and then preparing for a hearing that was to take place in October. Colt told me the best way to communicate with him was through email, so that was what I utilized to primarily ask questions and exchange information to be used as evidence and arguments in my case. I spent a lot of time gathering this information and sending it to him only to find out he left out vital information and I was not given reasonable opportunity to review everything before he submitted it to the court. Obviously the opposing counsel utilized the mistakes and inaccuracies in these documents to their advantage and I was left to scramble a few days before the hearing preparing my own evidence and basically writing my own corrections. This took well over 12 hours to complete and once submitted to Colt we had no less than 5 phone conversations in one day perfecting this response. He didn’t retain information from one conversation to the next and I had to continually correct him on the details. Come to find out later that each of these phone calls were racking up more and more fees. We attended the hearing in October and it was 20 or so minutes of a total train wreck. At the end the outcome we anticipated happened but one major aspect was the commissioner granted me the opportunity to file a Petition to Modify. For some reason Colt did not relay properly to me that this was what the commissioner had said or he didn’t fully understand her ruling-i’m not sure what is worse here. But opposing counsel submitted the written version of the ruling stating I was not allowed to continue with my Petition to Modify which was incorrect and Colt signed off on this without talking to me or giving me the opportunity to review the document beforehand. He states he doesn’t have to get my permission to sign off on things on my behalf. Again, no representation agreement was signed, I never would have agreed to giving someone control over my approval without me first being able to review anything. Colt knew I was upset over this and didn’t care and didn’t let me know there was a window of 5 days we could have submitted a correction. After this I decided it was best to part ways with Colt and his firm and move in another direction with a different attorney. I’ve now spent thousands of dollars trying to correct this mistake. I can’t move forward in my case until this resolved. After parting ways was the first time I received a bill after the initial retainer. I was never told when my retainer had run out or what kind of fees I should expect moving forward. I was not even provided a detailed bill until I called billing and asked. So now i’m burdened with paying an astronomical bill and am being charged for many many emails/phone calls trying to correct mistakes, and I’m also being charged to have another attorney in the firm review Colt’s work and somehow there were still mistakes. On top of this I have to pay my new attorney to try to fix the mess that Colt made. There was no transparency about the fees or what I should expect and any phone conversations I’ve had with billing to explain my issues with this have been useless. Colt and this firm are not transparent with fees, have no attention to detail and refuse to take responsibility for their errors. The events of the last few months have been stressful to me on their own but feeling like my own attorney is working against me adds even more stress and worry that shouldn’t exist.